Technical Support

AST have accumulated a wealth of experience in the field of repair, maintenance and installation of satellite equipment in both marine & land based environments worldwide. Fully trained in-house engineers can offer bespoke installations, training, repairs, software upgrades and PCB board replacements.


AST operate a 24 hour, 7 day a week helpline where we can offer support on the following:

  • technical help on products and services supplied by AST
  • billing enquiries (including emergency top-ups, deactivations & suspensions)
  • returns authorisation numbers

t: +44 (0)1493 441 485


Coverage Maps


Iridium Communications Inc. is the only satellite communications company that offers truly global voice & data communications coverage.

Iridium's 66 low-Earth orbiting (LEO) cross-linked satellites - the world's largest commercial constellation - operate as a fully meshed network that is supported by multiple in-orbit spares.

Reaching over oceans, through airways & across the Polar Regions, Iridium solutions are ideally suited for industries such as maritime, aviation, government/military, emergency/humanitarian services, mining, forestry, oil & gas, heavy equipment, transportation & utilities.

Latest firmware updates for Iridium products is available from

AST’s Extranet provides all product related information, firmware upgrades as well as the latest news from AST & AST hosted events & training courses - serving as a complete information sharing portal.

You will receive sales alerts advertising latest offers and promotions covering our entire product range.

As a member all technical information will be sent directly to your inbox, ensuring you never miss an outage or critical update.

To apply for an account, please go to and click ‘apply to become a member’.